Our Commitment to Security
At StateSet, security isn’t just a feature—it’s the foundation of everything we build. We understand that our customers trust us with their most valuable business data, and we take that responsibility seriously. Our comprehensive security program ensures your data is protected at every level.Industry-Standard Certifications
SOC 2 Type 1 Compliance
Independently verified compliance demonstrating our commitment to:
- Security controls and monitoring
- System availability and uptime
- Processing integrity and accuracy
- Data confidentiality and privacy protection
ISO 27001 Standards
Information Security Management following international standards:
- Risk assessment and management
- Security incident response
- Business continuity planning
- Continuous improvement processes
Platform Security Architecture
Data Protection
Data in Transit
- TLS 1.3 for all API communications
- Perfect Forward Secrecy (PFS)
- HSTS (HTTP Strict Transport Security)
- Certificate pinning for mobile apps
- AES-256 encryption for all stored data
- Encrypted database volumes
- Secure key management with AWS KMS
- Automatic key rotation every 90 days
API Security Best Practices
Authentication & Authorization
Secure Webhook Implementation
Data Privacy & Compliance
GDPR Compliance
Data Rights
Customer Rights Management
- Right to access personal data
- Right to rectification and deletion
- Data portability and export
- Automated consent management
Privacy by Design
Built-in Privacy Features
- Data minimization principles
- Purpose limitation controls
- Automated data retention policies
- Privacy impact assessments
Data Residency & Sovereignty
Security Operations
Incident Response
1
Detection
Automated Monitoring
- Real-time security event correlation
- Anomaly detection and alerting
- Threat intelligence integration
- 24/7 security operations center
2
Response
Rapid Response Protocol
- < 15 minutes: Initial assessment
- < 1 hour: Containment measures
- < 4 hours: Customer notification (if applicable)
- < 24 hours: Resolution and remediation
3
Recovery
Business Continuity
- Automated failover systems
- Data backup and restoration
- Service availability maintenance
- Post-incident review and improvements
Vulnerability Management
- Regular Security Assessments: Quarterly penetration testing by certified third parties
- Automated Scanning: Daily vulnerability scans across all systems
- Patch Management: Critical security patches applied within 24 hours
- Bug Bounty Program: Responsible disclosure with security researchers
Compliance & Auditing
Regular Audits
SOC 2 Type II
Annual Compliance Audit
- Independent security controls testing
- Operational effectiveness verification
- Customer report availability
Penetration Testing
Quarterly Security Testing
- External penetration testing
- Application security assessment
- Network infrastructure testing
Internal Reviews
Continuous Monitoring
- Monthly access reviews
- Quarterly risk assessments
- Annual policy updates
Audit Logging
All API requests and administrative actions are logged with:Security Best Practices for Developers
Environment Security
Never commit secrets to version controlUse environment variables or secure secret management systems:
API Key Management
Secure Key Management
- Rotate API keys every 90 days
- Use different keys for different environments
- Implement key-level monitoring and alerting
- Revoke unused or compromised keys immediately
- Use read-only keys when possible
- Implement IP allowlisting for production keys
- Monitor for unusual usage patterns
- Set up automated key rotation
Contact & Support
Security Team
For security-related inquiries:- Security Issues: security@stateset.com
- Compliance Questions: compliance@stateset.com
- Trust Portal: trust.stateset.com
- Status Page: status.stateset.com
Emergency Response
For security emergencies requiring immediate attention:24/7 Security Hotline
Critical Security Issues
- Phone: +1 (555) SECURITY
- Email: emergency@stateset.com
- Response Time: < 15 minutes
Continuous ImprovementOur security program is continuously evolving. We regularly review and update our practices based on emerging threats, industry best practices, and customer feedback. For the latest security updates and advisories, visit our trust portal.