Read one conversation with its message transcript

The conversation

GET /api/v1/conversations/{id}

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/conversations/{id}' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "string",
  "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "channel": "string",
  "status": "pending",
  "escalated": true,
  "rating": "string",
  "agent_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "subject": "Replacement tent pole set",
  "tags": null,
  "created_at": "2026-08-31T14:22:05Z",
  "messages": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "body": "Two-person tent, green — replacement for damaged pole set.",
      "from_agent": true,
      "author": "string",
      "created_at": "2026-08-31T14:22:05Z"
    }
  ]
}

Path parameters

id · string (uuid) · required

The conversation id.

Response

Conversation

object · string

id · string,null

channel · string,null

status · string,null

escalated · boolean

rating · string,null

agent_id · string,null

subject · string,null

tags · any

created_at · string,null

messages · Message[]

Single-conversation reads only (capped transcript).

Show Message

object · string

id · string,null

body · string,null

from_agent · boolean

author · string,null

created_at · string,null

Status codes

Code	Meaning
200	The conversation
401	Missing, invalid, or expired API key.
403	The key lacks a required scope.
404	Not found, or not in the organization that owns the key.
429	Rate limit exceeded.

Access

Required scope	responses:read
Rate limit	120 requests per minute

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/conversations/{id}' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "string",
  "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "channel": "string",
  "status": "pending",
  "escalated": true,
  "rating": "string",
  "agent_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
  "subject": "Replacement tent pole set",
  "tags": null,
  "created_at": "2026-08-31T14:22:05Z",
  "messages": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "body": "Two-person tent, green — replacement for damaged pole set.",
      "from_agent": true,
      "author": "string",
      "created_at": "2026-08-31T14:22:05Z"
    }
  ]
}