List recent customer conversations

Conversations

GET /api/v1/conversations

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/conversations' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "list",
  "data": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "channel": "string",
      "status": "pending",
      "escalated": true,
      "rating": "string",
      "agent_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "subject": "Replacement tent pole set",
      "tags": null,
      "created_at": "2026-08-31T14:22:05Z",
      "messages": []
    }
  ],
  "has_more": true,
  "next_cursor": "string"
}

Query parameters

limit · integer

offset · integer

cursor · string

Opaque next_cursor from a previous page. Takes precedence over offset.

status · string

Filter by status, e.g. open, closed, reviewed.

channel · string

Filter by channel.

agent_id · string (uuid)

Filter to one agent.

escalated · string

Only escalated conversations.

Response

object

object · string

data · Conversation[]

Show Conversation

object · string

id · string,null

channel · string,null

status · string,null

escalated · boolean

rating · string,null

agent_id · string,null

subject · string,null

tags · any

created_at · string,null

messages · Message[]

Single-conversation reads only (capped transcript).

Show Message

object · string

id · string,null

body · string,null

from_agent · boolean

author · string,null

created_at · string,null

has_more · boolean

next_cursor · string

Keyset cursor for the next page — present only on cursor-capable lists with more rows.

Status codes

Code	Meaning
200	Conversations
401	Missing, invalid, or expired API key.
403	The key lacks a required scope.
429	Rate limit exceeded.

Access

Required scope	responses:read
Rate limit	120 requests per minute

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/conversations' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "list",
  "data": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "channel": "string",
      "status": "pending",
      "escalated": true,
      "rating": "string",
      "agent_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "subject": "Replacement tent pole set",
      "tags": null,
      "created_at": "2026-08-31T14:22:05Z",
      "messages": []
    }
  ],
  "has_more": true,
  "next_cursor": "string"
}