List handled response turns

Responses

GET /api/v1/responses

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/responses' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "list",
  "data": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "channel": "string",
      "customer_message": "string",
      "agent_response": "string",
      "rating": "string",
      "handled_by": "string",
      "taken_over": true,
      "ticket_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "workflow_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "created_at": "2026-08-31T14:22:05Z"
    }
  ],
  "has_more": true,
  "next_cursor": "string"
}

Query parameters

limit · integer

offset · integer

cursor · string

Opaque next_cursor from a previous page. Takes precedence over offset.

channel · string

Filter by channel, e.g. email, chat.

rating · string

Filter by rating value.

escalated · string

Only escalated (taken-over) responses.

created_after · string (date-time)

created_before · string (date-time)

Response

object

object · string

data · Response[]

Show Response

object · string

id · string

channel · string,null

customer_message · string,null

agent_response · string,null

rating · string,null

handled_by · string,null

taken_over · boolean

ticket_id · string,null

workflow_id · string,null

created_at · string,null

has_more · boolean

next_cursor · string

Keyset cursor for the next page — present only on cursor-capable lists with more rows.

Status codes

Code	Meaning
200	Responses
401	Missing, invalid, or expired API key.
403	The key lacks a required scope.
429	Rate limit exceeded.

Access

Required scope	responses:read
Rate limit	120 requests per minute

cURL

curl --request GET \
  --url 'https://response.stateset.com/api/v1/responses' \
  --header "Authorization: Bearer $RESPONSECX_API_KEY"

200

{
  "object": "list",
  "data": [
    {
      "object": "string",
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "channel": "string",
      "customer_message": "string",
      "agent_response": "string",
      "rating": "string",
      "handled_by": "string",
      "taken_over": true,
      "ticket_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "workflow_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "created_at": "2026-08-31T14:22:05Z"
    }
  ],
  "has_more": true,
  "next_cursor": "string"
}