Get call statistics for the authenticated tenant

Returns aggregate statistics about calls including totals, completion rates, escalation rates, and average duration.

GET /api/v1/call-logs/stats

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/call-logs/stats' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "stats": {
    "answer_rate": 0.762,
    "answered_calls": 820,
    "avg_duration_seconds": 185.5,
    "busy_calls": 18,
    "calls_last_24h": 42,
    "completed_calls": 1100,
    "escalated_calls": 87,
    "failed_calls": 23,
    "failed_outcome_calls": 23,
    "no_answer_calls": 75,
    "total_calls": 1250,
    "voicemail_calls": 140
  },
  "tenant": "tenant_123"
}

Returns aggregate statistics about calls including totals, completion rates, escalation rates, and average duration.

Response

CallStatsResponse

ok · boolean · required

Whether the request succeeded

stats · CallStats · required

Aggregate call statistics

Show CallStats

answer_rate · number,null (double)

Human-answer rate among calls with a normalized terminal outcome.

answered_calls · integer (int64) · required

Number of calls answered by a human.

avg_duration_seconds · number,null (double)

Average call duration in seconds

busy_calls · integer (int64) · required

Number of calls that reached a busy line.

calls_last_24h · integer (int64) · required

Number of calls in the last 24 hours

completed_calls · integer (int64) · required

Number of completed calls

escalated_calls · integer (int64) · required

Number of escalated calls

failed_calls · integer (int64) · required

Number of failed calls

failed_outcome_calls · integer (int64) · required

Number of calls with failed normalized outcome.

no_answer_calls · integer (int64) · required

Number of calls that rang without answer.

total_calls · integer (int64) · required

Total number of calls

voicemail_calls · integer (int64) · required

Number of calls that reached voicemail.

tenant · string · required

Authenticated tenant identifier

Status codes

Code	Meaning
200	Call statistics
401	Unauthorized
500	Internal server error
503	Call logging is not configured

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/call-logs/stats' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "stats": {
    "answer_rate": 0.762,
    "answered_calls": 820,
    "avg_duration_seconds": 185.5,
    "busy_calls": 18,
    "calls_last_24h": 42,
    "completed_calls": 1100,
    "escalated_calls": 87,
    "failed_calls": 23,
    "failed_outcome_calls": 23,
    "no_answer_calls": 75,
    "total_calls": 1250,
    "voicemail_calls": 140
  },
  "tenant": "tenant_123"
}