Get Voice Outcome Stats

Tenant-scoped endpoint for persisted voice session records, stream lookup, and evaluation history.

GET /api/v1/voice-outcomes/stats

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/voice-outcomes/stats' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "stats": {
    "avg_duration_seconds": 7.5,
    "billable": 1,
    "billing_status_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "emitted": 1,
    "escalated": 1,
    "failed_billing": 1,
    "not_billable": 1,
    "pending_emit": 1,
    "resolution_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "risk_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "sku_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "total": 102
  },
  "tenant": "acme-outdoors"
}

Tenant-scoped endpoint for persisted voice session records, stream lookup, and evaluation history.

Query parameters

window · string

Response

VoiceOutcomeStatsResponse

ok · boolean · required

stats · VoiceOutcomeStats · required

Show VoiceOutcomeStats

avg_duration_seconds · number,null (double)

billable · integer (int64) · required

billing_status_mix · VoiceOutcomeCount[] · required

Show VoiceOutcomeCount

count · integer (int64) · required

name · string · required

emitted · integer (int64) · required

escalated · integer (int64) · required

failed_billing · integer (int64) · required

not_billable · integer (int64) · required

pending_emit · integer (int64) · required

resolution_mix · VoiceOutcomeCount[] · required

Show VoiceOutcomeCount

count · integer (int64) · required

name · string · required

risk_mix · VoiceOutcomeCount[] · required

Show VoiceOutcomeCount

count · integer (int64) · required

name · string · required

sku_mix · VoiceOutcomeCount[] · required

Show VoiceOutcomeCount

count · integer (int64) · required

name · string · required

total · integer (int64) · required

tenant · string · required

Status codes

Code	Meaning
200	Aggregate canonical voice outcome stats
401	Unauthorized
503	Database not configured

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/voice-outcomes/stats' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "stats": {
    "avg_duration_seconds": 7.5,
    "billable": 1,
    "billing_status_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "emitted": 1,
    "escalated": 1,
    "failed_billing": 1,
    "not_billable": 1,
    "pending_emit": 1,
    "resolution_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "risk_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "sku_mix": [
      {
        "count": null,
        "name": null
      }
    ],
    "total": 102
  },
  "tenant": "acme-outdoors"
}