List Supervisor Actions

Tenant or admin workflow endpoint for operator queues, callback tasks, supervisor actions, and follow-up processing.

GET /api/v1/supervisor-actions

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/supervisor-actions' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "tenant": "acme-outdoors",
  "count": 2,
  "actions": [
    {
      "action": "monitor",
      "call_sid": "CA1234567890abcdef1234567890abcdef",
      "created_at": "2024-01-15T10:30:00Z",
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "metadata": null,
      "note": "Offer a 15% discount before transfer",
      "reason": "Customer requested a human agent",
      "stream_sid": "MZ1234567890abcdef1234567890abcdef",
      "supervisor": "dashboard",
      "target": "[phone]",
      "tenant_id": "tenant-123"
    }
  ]
}

Tenant or admin workflow endpoint for operator queues, callback tasks, supervisor actions, and follow-up processing.

Query parameters

stream_sid · string

action · SupervisorActionType

limit · integer (int64)

offset · integer (int64)

Response

object

ok · boolean · required

tenant · string · required

Tenant id the listing is scoped to

count · integer · required

Number of actions in this response

actions · SupervisorActionLog[] · required

Show SupervisorActionLog

action · SupervisorActionType · required

call_sid · string,null

created_at · string · required

id · string · required

metadata · any · required

note · string,null

reason · string,null

stream_sid · string · required

supervisor · string · required

target · string,null

tenant_id · string · required

Status codes

Code	Meaning
200	List durable supervisor actions
401	Unauthorized
500	Internal server error
503	Database not configured

cURL

curl --request GET \
  --url 'https://api.voice.stateset.com/api/v1/supervisor-actions' \
  --header "Authorization: Bearer $STATESET_VOICE_API_KEY"

200

{
  "ok": true,
  "tenant": "acme-outdoors",
  "count": 2,
  "actions": [
    {
      "action": "monitor",
      "call_sid": "CA1234567890abcdef1234567890abcdef",
      "created_at": "2024-01-15T10:30:00Z",
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "metadata": null,
      "note": "Offer a 15% discount before transfer",
      "reason": "Customer requested a human agent",
      "stream_sid": "MZ1234567890abcdef1234567890abcdef",
      "supervisor": "dashboard",
      "target": "[phone]",
      "tenant_id": "tenant-123"
    }
  ]
}